Return and Exchange

Exchange
  • Kindly please drop an email to sweetangelmall@yahoo.com.sg for exchange request.
  • All exchange must be completed within 14 days after item is received.
  • Items will be exchanged with accordance to its original tagged price. Any amount topped up for an exchange may be qualified for any current promotions (if any).
  • Exchange is only allowed once per order.
  • Any excess amount not utilized in one transaction will not be refunded.
  • We do not provide cash refunds for returns.
  • Buyer will need to bear 2 way postage charge for all exchanges
  • SweetangelShop reserves the rights to reject the return/exchange if the apparels show signs of being over-stretched, stained, washed, without tags etc.

Defects

  • Please drop an email to sweetangelmall@yahoo.com.sg with a clear photo of the defect area.
  • SweetangelShop reserve the rights to investigate and request for more photo proof from customer if require.
  • All approve cases, SweetangelShop will bear all the cost of returning the item back to us.
  • Defects does not include color run, loose thread, torn/soiled/damage due to incorrect handling on buyer's end, small washable stains.