- Kindly please drop an email to email@example.com for exchange request.
- All exchange must be completed within 14 days after item is received.
- Items will be exchanged with accordance to its original tagged price. Any amount topped up for an exchange may be qualified for any current promotions (if any).
- Exchange is only allowed once per order.
- Any excess amount not utilized in one transaction will not be refunded.
- We do not provide cash refunds for returns.
- Buyer will need to bear 2 way postage charge for all exchanges
- SweetangelShop reserves the rights to reject the return/exchange if the apparels show signs of being over-stretched, stained, washed, without tags etc.
- Please drop an email to firstname.lastname@example.org with a clear photo of the defect area.
- SweetangelShop reserve the rights to investigate and request for more photo proof from customer if require.
- All approve cases, SweetangelShop will bear all the cost of returning the item back to us.
- Defects does not include color run, loose thread, torn/soiled/damage due to incorrect handling on buyer's end, small washable stains.